Privacy Policy

Last Updated: November 23, 2025
Company Name: The Wellness Company

 

1. Introduction

The Wellness Company (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, communicate with us, purchase services, or interact with our SMS and email communication systems.

By accessing our website or providing us with your information, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name

• Address

• Email address

• Phone number

• Account login details

• Payment or billing information (processed securely through third-party providers)

B. Automatically Collected Information

• IP address

• Browser type

• Device information

• Usage and behavior analytics via cookies or tracking tools

C. Communications

• Messages sent via forms, email, SMS, phone calls, or social platforms

3. How We Use Your Information

We may use collected information for:

• Service delivery and account management

• Appointment reminders, confirmations, or marketing messages

• Responding to inquiries and customer support

• Processing payments

• Improving website performance and customer experience

• Sending promotional offers (only if consent is given)

4. SMS & Email Communication Disclosure

By providing your phone number and/or email address, you consent to receive:

• Appointment reminders

• Account notifications

• Customer support messaging

• Marketing or promotional messaging (only where allowed or opted in)

You may opt out at any time:

• SMS: Reply STOP to cancel or HELP for assistance.

• Email: Click the unsubscribe link at the bottom of any marketing email.

Standard message and data rates may apply. Message frequency varies.

5. Sharing of Information

We do not sell or rent personal information.

We may share information only with:

• Trusted service providers (payment processors, CRM systems, email/text platforms)

• Legal authorities if required by law or in response to legitimate requests

All third parties are required to maintain confidentiality and data protection standards.

6. Cookies & Tracking Technology

We may use cookies, pixels, and analytics tools to personalize content, track usage, and improve user experience. You may disable cookies through your browser settings, though doing so may affect website functionality.

7. Data Security

We use industry-standard security methods to protect data, including encryption, access controls, and secure storage protocols. However, no method of online transmission is 100% secure.

8. Data Retention

We retain information only as long as necessary for business, compliance, and legal requirements. You may request deletion of your account or stored data at any time (subject to record-keeping laws).

9. Children’s Privacy

We do not knowingly collect information from anyone under the age of 13. If we are made aware that such data exists, it will be promptly deleted.

10. Your Rights

Depending on your location, you may have rights including:

• Access to stored personal information

• Requesting corrections or deletion

• Limiting marketing communications

• Requesting a copy of stored data (data portability)

To request action, contact:

📧 info@thewellnessco.site
📞 803.599.6339

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes take effect when posted to our website. Continued use of the site signifies acceptance of the revised terms.

12. Contact Information

If you have questions about this Privacy Policy or how we handle information, please contact usby completing and submitting the form below.